About Us

Contact Us
12720 127 Street NW
Edmonton, AB T5L 1A5

About the Company

Petals On The Trail proudly serves the Edmonton area. We are family owned and operated. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Let Petals On The Trail be your first choice for flowers.

Petals On The Trail

12720 127 Street NW

Edmonton, AB T5L 1A5


Store Hours:*

*

Our shop is open from 9:00 a.m. to 5:00 p.m., Monday through Friday and from 10:00 a.m. to 4:00 p.m. on Saturday.

We are closed on Sundays, Statutory holidays, and long weekends.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving, Christmas, Valentine's Day, Easter, Administrative Professionals Week, and Mother's Day.

Our shop will always be closed for the whole weekend ( or just the stat if it falls in the middle of the week) on the following holidays: Canadian Thanksgiving and all other Canadian holidays including Boxing Day, Victoria Day, Family Day, Christmas, and New Years Day.

Payment Options

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express

Contact Information

If you have any questions or need more information, please contact us by e-mail at petalsonthetrail@shaw.ca or call us directly at (877) 482-7673. We're always here to serve you and make your flower-sending experience a pleasure. 


 

 

Areas Served

Our shop serves the following areas: Edmonton

 

We also deliver to the following facilities:
Aberhart Centre Alberta Hospital Edmonton
Allen Gray Continuing Care Ctr Arms Association-Residences
Bahnuik Financial Svc Berkshire Investment Group Inc
Capital Care Group CapitalCare Dickinsfield
CapitalCare Grandview CapitalCare Lynnwood
CapitalCare McConnell Place W CapitalCare Norwood
Central Park Lodge Chevra Kadisha Chapel
Choice Day Ctr Choice Program
College Of Registered Dental Connelly-McKinley Funeral Home
Connelly-McKinley Sherwood Copeman Healthcare Centre
Cotton Planning Svc Ltd Cross Cancer Institute
Dr. Gerald Zetter Care Centre Evergreen Funeral Chapel Ltd
Evergreen Memorial Gardens Extendicare
First Memorial Funeral First Memorial Funeral Service
Foster & Mc Garvey Ltd Glenrose Rehabilitation Hosp
Good Samaritan Place Good Samaritan Society The
Grey Nuns Community Hospital Hainstock's Funeral Home
Hardisty Nursing Home Inc Home Sharing & Care Inc
Horizon's Funeral Svc Ltd Howard & McBride Chapel of
Jubilee Lodge Nursing Home Ltd Kofin Financial Group
Krakiwsky Retirement Financial Laurier House Lynnwood
Memories Funeral Home Mewburn Veterans Ctr
Misericordia Community Hospita Northeast Community Health Ctr
Park Memorial Funeral Home Park Memorial Funeral Svc
Pearl Villa Homes Ltd Qualicare Health Svc Corp
Rattenbury Financial Mgmt Inc Riverbend
Royal Alexandra Hospital Serenity Funeral Service
Shepherd's Care Foundation Simply Cremations & Funeral
South Side Memorial Chapel South Terrace
St Joseph's Auxiliary Hospital St Michael's Long Term Care
STD Clinic Strategic Financial Concepts
The Good Samaritan Wedman Hous Trinity Funeral Home Ltd.
University Of Alberta Hospital Venta Care Centre
Westlawn Funeral Home Westlawn Funeral Home &

Specialty Services

We specialize in the following services:

  • Large inventory of fresh flowers
  • Plants
  • Weddings
  • Funeral designs
  • Extensive Artisan gift line
  • Gourmet and fruit baskets
  • Greeting cards

Delivery Policy

A local delivery fee of $14.95 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

Orders must be received before 2:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

Our deliveries our sent on a route 3 times a day with the last route leaving our shop around 2:00 pm and 12:00 pm on Saturdays

We call all recipients before sending flowers to confirm addresses and ensure there will be someonr to recieve the order.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.